Frequently Asked Questions
Everything you need to know about your Apollo Sports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on used athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, undergarments and mouthguards cannot be returned once opened.
Do you offer warranties on professional-grade gear?
Yes, all Apollo Sports hardware comes with a minimum 1-year manufacturer warranty. Premium equipment often includes extended coverage for frames and motors.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a tracking number via email that allows you to monitor your package's journey from our warehouse to your doorstep.
Do you offer team discounts for local clubs?
We do! For bulk orders of 12 units or more, please contact our dedicated 'Apollo for Teams' department to receive specialized pricing and customization options.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay for larger equipment purchases.